FAQ's

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Who is HUK Aesthetics?

HUK Aesthetics is a sub-brand of Hygiene UK Ltd, a long-established medical devices supplier to the Healthcare sector.

We specialise in premium products, to include dermal fillers, skin boosters, fat dissolvers, chemical peels, and consumables for aesthetic clinics, practitioners, and training academies.

We focus on delivering exceptional customer service and expert support to help you achieve the best outcomes for your clients.

What products do you supply?

We supply a comprehensive range of products, including:

  • Dermal Fillers: Hyaluronic Acid, Calcium Hydroxylapatite, PLLA, and more.
  • Skin Boosters: For hydration and skin rejuvenation.
  • Fat Dissolve: To reduce localised fat deposits by breaking down the fat cells.
  • Chemical Peels: To rejuvenate, exfoliate, and enhance skin radiance.
  • Mesotherapy: Customised  blends of vitamins, minerals, amino acids and hyaluronic acid in to the skins middle layer (mesoderm).
  • Specialised Treatments: Polynucleotide-based regenerative injectables.
  • Aesthetic Consumables: Needles, syringes, gloves, disinfectants, and more.

Discounts & Promitions

At HUK Aesthetics, we are pleased to offer exclusive discounts and promotions to our valued customers. Please note that discounts cannot be used in conjunction with any other promotional offer, except for our Free Shipping on Orders Over £300 offer. Additionally, all discounts apply only to full priced items and cannot be redeemed on already discounted products.

For any further inquiries, please contact our customer support team.

What brands do you stock?

We stock market-leading brands, including (but not limited to):

  • Vitaran
  • Lumi-Pro
  • Plinest
  • Newest
  • Laupro
  • Seventy Hyal
  • Illuma
  • Profhilo
  • Kairax
  • Lumifil
  • Revolax
  • Stylage
  • Lemonbottle
  • Aqualyx
  • BioRePeel
  • Ecolla

If you can't find your preferred product on our site please contact us to discuss availability.

Are your products certified and safe?

Yes, all products meet stringent UK and EU regulatory standards, and where necessary are CE-certified to ensure the highest quality and safety.

Are your products genuine?

Yes, we only supply genuine products sourced directly from manufacturers or authorised distributors. Authenticity is gauranteed.

Do you offer training on how to use your products?

Whilst we don’t currently provide in-house training, we can recommend accredited training providers to ensure you use our products safely and effectively.

Can I get advice on choosing the right products?

Absolutely! Our experienced team is available to guide you in selecting the most suitable products for your practice and patients. Contact us to talk through your requirements.

Can you help with compliance and regulatory questions?

Whilst we don’t offer legal advice, we can provide general guidance on product compliance.

Who can purchase from HUK Aesthetics?

Our aesthetics injectable products are available to qualified and insured professionals over the age of 18.

Products, such as PPE, that don't require a trained professional for use or adminsitration be purchased by anyone.

How do I place an order?

You can place an order right here on our website, by submitting a contact form here, or by calling our customer service team on 0114 2213344.

Is there a minimum order requirement?

No, we don't have a minimum order value or volume. Simply order what you need, when you need it.

How quickly do you deliver?

Orders for in-stock products placed pre-1pm Monday through Friday are shipped same day. The delivery time will be dependant on the delivery method you select at check-out. If we happen to be out of stock at any time please contact us for a re-stocking date.

What are the delivery options?

We offer a variety of delivery options, any of which can be picked during the on-line
check out process. International shipping options are available upon request.

Can I track my order?

Of course! We'll send you a tracking link once we've shipped your order.

Can I collect my order in-person?

Absolutely! We're based in Sheffield and you're welcome to collect your order between 9am and 4pm, Monday through Friday.

To arrange collection please contact hello@huk-aesthetics.com, or call us on 0114 2213344.

How do you ensure product integrity during delivery?

We use robust outer packaging and tracked courier services to ensure all products arrive in optimal condition.

What should I do if there’s an issue with my order?

If you experience any issues with your order contact our customer support team as soon as possible on hello@huk-aesthetics.com, or on 0114 2213344. We will work with you to resolve the issue promptly.

Can I cancel my order?

Orders can be cancelled any time prior to dispatch. Please contact our customer service team as soon as possible should you wish to cancel an order.

What is your returns policy?

You can read our Refund and Returns Policy here.

What payment methods do you accept?

We accept major credit & debit cards, Apple Pay, and Google Pay. All our payments are processed using WorldPay and you can choose your payment method at checkout.